Welcome to Floor Bliss Kenya. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from Floor Bliss.
Who We Are
Floor Bliss Kenya specializes in flooring, interior design, and finishing solutions for residential and commercial spaces.
If you have questions about this policy or your data, contact us at [email protected].
2. Information We Collect
We may collect and process the following types of information:
a) Personal Information
Collected when you fill out forms, make inquiries, or place an order:
Name
Email address
Phone number
Physical address (for deliveries or quotations)
b) Technical & Usage Data
Automatically collected when you browse our website:
IP address
Browser type and device information
Pages visited and time spent on the site
c) Cookies
We use cookies to improve your browsing experience and site performance.
You can disable cookies in your browser settings, but some site features may not function properly.
3. How We Use Your Data
We may use your personal information to:
Respond to inquiries and provide customer support
Process orders and deliver products or services
Improve website functionality and user experience
Comply with legal obligations
4. Who We Share Your Data With
We do not sell or trade your personal data.
We may share data with:
Service providers such as hosting providers, analytics tools (e.g., Google Analytics), and email systems to improve services. These providers process data on our behalf and are bound by privacy obligations.
Payment processors (if applicable) to complete transactions securely.
5. Data Retention
Inquiry and order information is retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Users can request deletion of their personal data at any time by contacting us.
Your Rights Over Your Data
You have the right to:
Request a copy of the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (except information retained for legal or security reasons)
We take appropriate measures to protect your personal information, including:
Secure SSL encryption for all transactions
Restricted access to data stored on protected servers
Regular monitoring for security vulnerabilities
Although we take all reasonable steps to protect your data, no system is 100% secure.
Legal Compliance
Floor Bliss Kenya complies with the Kenya Data Protection Act, 2019, and is committed to protecting your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page. We encourage you to review this page periodically to stay informed about how your information is protected.
Contact Us
For any questions or requests regarding your personal data or this Privacy Policy:
