Welcome to Floor Bliss Kenya. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
Acceptance of Terms
By using this website, you confirm that:
You are at least 18 years old or have legal authority to use this site.
You accept these Terms of Service and any other policies referenced herein (e.g., Privacy Policy, Returns & Refunds Policy, Shipping Policy).
You agree to comply with all applicable laws and regulations while using our website.
Use of Website
You may use this website for lawful purposes only. Prohibited uses include, but are not limited to:
Attempting to gain unauthorized access to our website, servers, or user accounts
Using the website for fraudulent or illegal activities
Uploading malware, viruses, or harmful code
Products and Services
Floor Bliss Kenya provides flooring products, interior design solutions, and related services.
Product descriptions, pricing, and availability are subject to change without notice.
We strive for accuracy, but cannot guarantee that all product information (colors, dimensions, images) is 100% accurate.
Customized, cut-to-size, or made-to-order products may have specific terms outlined in the product description or confirmation emails.
Orders, Payment, and Delivery
Orders are accepted only after confirmation by Floor Bliss Kenya.
Payment must be made via the provided payment methods.
Delivery or pickup is subject to our Shipping Policy.
Floor Bliss Kenya reserves the right to refuse or cancel orders in case of errors, stock issues, or suspicious activity.
Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Returns & Refunds Policy, which you can view at https://floorbliss.co.ke/refund_returns/
By placing an order, you agree to comply with the conditions outlined in that policy.
Intellectual Property
All content on this website, including text, images, logos, product photos, and graphics, is owned by Floor Bliss Kenya or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from any content without explicit written permission.
User-Generated Content
Floor Bliss Kenya currently does not allow user-generated content on the website (comments or media uploads).
Any submissions through contact forms or inquiries are treated as private communications.
Limitation of Liability
Floor Bliss Kenya is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the purchase of products, except as required by law.
We do not guarantee that the website will be error-free or uninterrupted.
Indemnification
You agree to indemnify, defend, and hold harmless Floor Bliss Kenya, its employees, and affiliates from any claims, damages, or expenses arising from:
Your use of the website
Violation of these Terms
Violation of any law or rights of a third party
Governing Law
These Terms of Service are governed by the laws of Kenya. Any disputes will be resolved in the courts of Nairobi, Kenya, unless otherwise agreed in writing.
Changes to Terms
Floor Bliss Kenya may update these Terms of Service at any time. Updated terms will be posted on this page. Continued use of the website after updates constitutes acceptance of the new terms.
Contact Us
If you have questions about these Terms of Service, contact us:
